Video Consultations

At Derma Reading, we understand that visiting us in person isn't always an option, which is why we offer video consultations.

Getting the most out of your appointment

In order for video conferencing to be successful, you will need:

A high-resolution webcam or phone camera that you know how to use.
A high-speed internet connection, greater than 2MB/s.
A private room with good, bright light from a similar direction to the camera (not behind you).
The right software/web browser as advised when the appointment is booked.

In order to be able to reach a diagnosis on any skin condition, a dermatologist needs to be able to see it clearly. Things that are difficult to see in person will be impossible to see on a video, so if possible please email a photo that shows your condition clearly to admin@derma.co.uk (ideally 24 hours before your appointment).

With decent photos, even if the video conference quality is poor (or has to be carried out by telephone), the consultation can still go ahead.

Charges for video consultations

Just as much (and often more) work goes into a successful video consultation as goes into a face-to-face consultation, so the costs are the same. The doctor will still need to review your notes (and photos) before the consultation, consult with you, issue prescriptions and will write to you and/or your GP. All insurance companies have recognised this and have agreed to cover the cost of video/telephone consultations (subject to prior authorisation).

However, we recognise that on rare occasions it may not be possible to diagnose something over video/phone. If this is the case then the doctor may bring you in for a face-to-face appointment, for which there will be no charge. This is offered at the discretion of the doctor.

Where you require a procedure or tests, you will need to come into the clinic. As always at Derma Reading, if you are paying for the appointment yourself there is no charge for this face-to-face follow-up appointment where you are being charged for the procedure/tests.

Prescriptions

If you have a video consultation and need a prescription, you can either pick this up at the clinic, or you can make use of Pharmacierge.

If you wish to use Pharmacierge:

Your doctor will send an electronic prescription to Pharmacierge.
You will receive an SMS or email with a link to a payment site.
Once payment is made, the medicine will be despatched to you (normally next working day, but may be delayed due to timing of the payment or availability of the medicine).

Related Specialists at Derma

The following dermatologists specialise in Video Consultations

Dr Antonia LLoyd-Lavery

Consultant Dermatologist Dr Antonia Lloyd-Lavery is a UK trained Consultant Dermatologist and Honorary Senior Lecturer in Oxford since 2017. She is fully trained and on the GMC specialist register. She qualified from Oxford University in 2008.

Dr Charles Archer

Consultant Dermatologist Dr Charles Archer is a registered specialist with the GMC and his NHS Consultant post is split between The Royal Berkshire Hospitals and Oxford University Hospitals.

Dr Sanju Arianayagam

Consultant Dermatologist Dr Sanju Arianayagam is a Consultant Dermatologist and gained her dermatology experience at Cambridge University Hospitals, Oxford University Hospitals and the Royal Berkshire Hospital.

Dr Rima Clayton

Consultant Dermatologist Dr Rima Clayton is a UK trained Consultant Dermatologist who practises in Reading and Oxford. She is fully trained, in both paediatric and adult dermatology.

Dr Rachel Fisher

Consultant Dermatologist Dr Fisher sees both adult and paediatric patients...

Dr Inge Kreuser-Genis

Consultant Dermatologist Dr Kreuser-Genis is a UK trained Consultant Dermatologist who practises in Reading and Oxford. She is fully trained in both paediatric and adult dermatology.

Dr Rubeta Matin

Consultant Dermatologist Dr Rubeta Matin is a UK trained consultant dermatologist and honorary senior lecturer in Oxford since 2015. She is fully trained and on the GMC specialist register.

Dr Rakesh Patalay

Consultant Dermatologist Dr Rakesh Patalay is a Consultant Dermatologist and Dermatological Surgeon based at the national centre for skin disease at St Johns Institute of Dermatology, Guy’s and St Thomas’ Hospital, London.

Mr Andy Pay

Consultant Plastic Surgeon and Skin Cancer Surgeon Andy is very experienced in the management of skin cancer, particularly melanoma, but also in the management of squamous cell and basal cell carcinomas and other skin and soft tissue tumours.

Dr John Reed

Consultant Dermatologist Dr John Reed is a UK trained consultant dermatologist and honorary senior lecturer in Oxford since 2007. He is fully trained and on the GMC specialist register.

Dr Catriona Wootton

Consultant Dermatologist Dr Wootton qualified in Medicine from the University of Dundee and is a UK trained Consultant Dermatologist based in Oxford. She is fully trained and on the GMC specialist register.

Mr Sinclair Gore

Consultant Plastic Surgeon
Sinclair Gore has been a Consultant Plastic Surgeon in Oxford and Reading since 2013.

Book your consultation

For more information, or to book an appointment with one of our dermatologists, please call the clinic or contact us.

BOOK NOW SEND ENQUIRY CALL: 0118 466 0935